RIGHTS 20|20

Software maintenance

Software maintenance Fixes to existing functionalities and scheduled software enhancements are included in the annual subscription fee(s).

Support

Technical support Free email assistance for software setup, registration and activation is available for 90 days from first-time purchase/initial setup.

HelpDesk E-mail assistance with software use issues is complimentary and is offered via our HelpDesk.

Additional services, including, for example, assistance with data auditing, data investigations, setting up document templates, etc. are available for an additional fee, subject to scheduling and availability. Please contact us for more information.

Training A one-off two-hour online introduction to the software is available (gratis) for new customers to be used within 12 months following the client’s first-time purchase/initial setup.  Additional training or assistance, if/when required, (e.g. with changes of staff, additional users, acquisition of new imprints etc.) is available for a fee, subject to scheduling and availability.

Data migration Data migration services, if required, are available for a fee. Quotes available on request. Subject to scheduling.

Telephone- and other enhanced-support plans may be available from our distributors/resellers or RIGHTS 20|20 consultants, for specific products and configurations. Contact us for more information.

*Our terms for complimentary support may change periodically; please check this page for updates.