RIGHTS 20|20


Software maintenance

Software maintenance Updates and version upgrades are available for all subscription accounts and are included in the annual subscription fee.


Support

Technical support Free email assistance for installation and activation for 90 days from first-time purchase.

Helpdesk E-mail assistance with minor non-client specific issues not covered in the documentation is complimentary and is offered via our helpdesk. Additional services, including, for example, assistance with data auditing & data-specific investigations, setting up document templates, etc. are available for an additional fee, subject to scheduling and availability. Please contact us for more information.

Training Two hours of on-line training per client, to be scheduled within 12 months of first-time purchase/sign-up. Additional training or assistance (e.g. with new staff) is available for a fee, subject to scheduling and availability.

Data migration Data migration services, if required, are available for a fee. Quotes available on request. Subject to scheduling.

 

 

Telephone support is not available. Enhanced support subscriptions may be available from our resellers for specific products and configurations. Contact us for more information.

* Terms also apply to any legacy versions of That’s Rights +EasyRoyalties that are still supported.

** Our terms for complimentary support may change periodically; please check this page for updates.