That’s Rights! +EasyRoyalties


Software maintenance

Software updates and upgrades Bug fixes and minor technical updates & interface improvements are released periodically and are available free of charge. Major (version) upgrades are included free of charge in all subscription prices.


Support

Technical support Free email assistance for installation and activation for 90 days from initial purchase.

Helpdesk E-mail assistance with minor non-client specific issues not covered in the documentation is complimentary and is offered via our helpdesk. Additional services, including, for example, assistance with data auditing & data-specific investigations, setting up document templates, etc. are available for an additional fee, subject to scheduling and availability. Please contact us for more information.

Training Three complimentary half hours of on-line training per client, any time during the first year of purchase. Additional training or assistance (e.g. with new staff) is available for a fee, subject to scheduling and availability.

Data migration Data migration services are available for a fee. Quotes available on request. Subject to scheduling.

One “user” equals one licensed copy of the software. One “client”/”account” equals one or more copies of the software used by employees of the same business who share up to one active database. 

*Telephone support is not available.
Enhanced support subscriptions may be available from our resellers for specific products and configurations. Contact us for more information.